Citizens Advice North Liverpool is an Independent Charity
We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
All Local Citizens Advice are independent charities, governed by their own board of trustees, who are ultimately responsible for the quality and range of the service. Day-to-day control is delegated to the bureau manager but our Trustees
Set the overall direction and support the development of the bureau
Ensure the bureau meets the needs of the local community and the Citizens Advice membership standards
Employ Citizens Advice Bureau staff and control the bureau finances
Earn and retain the respect of important and influential people and organisations in the community, including funding bodies
Ensure the bureau complies with relevant laws
Watch our animation to find out more about our work and how you could help to make a difference.